I cannot send/receive emails anymore

  • Try restarting your PC, sometimes it does the trick :), or restarting mailbird from the hamburger menu at the top left

  • Make sure you did not change your password recently. If you did, follow the instruction on this KB article

  • Disable your antivirus/firewall software and see if it helps

  • If you use an email that is not from a “major” provider, such as Gmail/Yahoo/etc, please try to google “Your email provider + email settings”, then change them in Mailbird.

  • If everything above does not work, please submit a ticket to our Support

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