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Mailbird is installed, but there's no icon in the Start menu and a desktop icon
  1. Mailbird
  2. Troubleshooting
  3. Installation and Licensing Issues
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Dasha Zolotko
  • February 18, 2021 11:30
  • Updated

Please restart your PC, this should help solve the issue.

If it does not, please contact support at support@getmailbird.com and attach the installation log file.

The file can be found at this location

C:\Users\"your user name"\AppData\Local\Temp

Please send us the file that is called MSI-Mailbird-XXX.Log, the "XXX" part will be a random number.

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