Mailbird stores encrypted usernames and passwords securely on each user's local hard drive, so we do not have access to this information nor are we able to retrieve it.

If you need password recovery assistance, this can only be done via your email provider, and not ourselves.

To recover your password, please proceed with your email provider's password retrieval process. Normally you will find a "Forgotten password" link on their website which will take you through their process.