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Why am I being charged for Lifetime Updates?

  1. Mailbird
  2. FAQ
  3. Most Common FAQs
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Oliver Jackson
  • May 22, 2025 16:00
  • Updated

🔄 What Are Lifetime Updates?

Lifetime Updates is an optional add-on available only with our Pay Once plans. It ensures that your version of Mailbird continues to receive the latest features, improvements, and updates after your initial purchase.

If you included Lifetime Updates when you bought Mailbird, you were either charged a one-time fee or a small annual amount. This depends on when your license was purchased, as we've recently updated the payment model for this add-on.

📅 Who Needs Lifetime Updates?

This add-on is only relevant for customers who purchased a Pay Once plan, so if you’re on a Yearly subscription, you do not need Lifetime Updates. Your subscription already includes all future updates by default.

🚫 What Happens If I Don’t Purchase Lifetime Updates?

If you choose not to include Lifetime Updates:

  • Your Mailbird will remain fully functional, but it will no longer receive new features, improvements, or refinements after your purchase.

  • You will still receive critical core fixes if necessary, even without the add-on, to ensure your Mailbird remains stable and secure.

🛒 How to Purchase Lifetime Updates

Adding Lifetime Updates is simple:

  1. When purchasing a Pay Once plan, look for the toggle under the plan selection.

  2. If you want Lifetime Updates, leave the toggle enabled.

  3. If you prefer not to include it, click the toggle to disable it before completing your purchase.

We highly recommend including this add-on to ensure you continue receiving exciting new features from our roadmap.

⏳ Can I Add Lifetime Updates Later?

Yes! If you decide to skip Lifetime Updates during your initial purchase, you can always add it later through our Upgrade process. Click here to request a quote and include Lifetime Updates at any time.

💬 Need More Help?

We hope this article answered your questions! If you need more information or personalized support, don’t hesitate to contact our Customer Happiness Team by clicking here. We’re always happy to help.

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