If you are experiencing problems installing or setting up Mailbird, this article will offer some suggested steps to get you back on track. There could be different reasons for why you having issues with the installation process, so we would first suggest looking at these useful resources regarding the install process.
First of all, please take a look here at this simple step-by-step guide on how to install Mailbird. If you are still unable to install Mailbird successfully, then please try using this Installer instead. It should hopefully be able to repair whatever the problem might be.
Alternatively, please take a moment to go through the questions listed below:
Are you installing Mailbird through a firewall?
In order to install Mailbird with a firewall, you must change your firewall settings so that they allow the Mailbird installer to run (a process called 'whitelisting'), or temporarily disable your firewall while Mailbird installs, which is what we strongly recommend.
Are you installing Mailbird through a proxy?
You can set up Mailbird on a Proxy server by following these steps.
You have a 2-Step Verification set up
If you have configured your email to require 2-Step Verification, you can create an Application Specific Password for Mailbird here.
If none of these solutions still appear to work, then please reach out to our Support Team via our Contact Form, and a member of the team will look into the issue urgently. Please ensure that you include any relevant information, error messages, or screenshots to help us investigate the problem in as little time as possible.