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I've purchased or upgraded my license, but I still have restricted access to Mailbird

  1. Mailbird
  2. Troubleshooting
  3. Installation and Licensing Issues
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Oliver Jackson
  • May 15, 2026 08:04
  • Updated

If you've recently purchased or upgraded your Mailbird license but still see restricted access, no worries β€” you're probably still using the trial version of our app and simply need to activate your license. 

Once your license key has been used to activate Mailbird, you will have access to all features included in your plan. without any restrictions.

πŸ”‘ How to Activate Your Mailbird License

To activate Mailbird using your license key, follow these steps:

  1. Open the Mailbird menu (top-left corner, three horizontal lines).
  2. Click on Settings.
  3. Navigate to the About Mailbird tab.
  4. Click on Activate Mailbird.
  5. Paste your license key into the provided field.
  6. Click Continue to complete the activation process.

After you've clicked Continue, your Mailbird license will be successfully activated. βœ…

❓ Need More Help?

If you can’t find your license key, you can recover it here: Mailbird License Retrieval Page

If you experience any issues during the activation process, our Customer Happiness Team is here to help β€” just click here to contact us.

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  • Problems installing or setting up Mailbird
  • I've purchased or upgraded my license, but I still have restricted access to Mailbird
  • Mailbird for Windows 7 and Windows 8
  • Mailbird icon doesn't appear in the Start menu or Desktop
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