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Message blocked due to spam content in the message

  1. Mailbird
  2. Troubleshooting
  3. Issues Sending or Receiving Emails
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Dasha Zolotko
  • July 31, 2023 09:36
  • Updated

If you receive an error which informs you that a message has been blocked due to spam content inside the email, this occurs because your email provider has decided that your email could potentially be spam - this is completely beyond our control, and unrelated to Mailbird.

However, we recommend trying to send that email directly from your webmail (e.g. Gmail, Yahoo, etc.) -  if you are not able to send it from your webmail, Mailbird will also not be able to send it.

The best way of solving this would be to reach out to your email provider regarding this issue, and to ask them to not consider your email account as suspicious, or likely to send spam emails.

Hopefully you have found this article helpful - for anything else, you can always reach out to our Customer Happiness Team by clicking here.

 

 

 

 

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