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Loading is taking longer than usual - error message

  1. Mailbird
  2. Troubleshooting
  3. Issues Sending or Receiving Emails
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Dasha Zolotko
  • September 15, 2023 15:18
  • Updated

For those of you who have thousands of emails or many different email accounts, the first time you launch Mailbird may take up to a day or two to fully sync all your emails in Mailbird - the length of time it takes depends very much on your internet bandwidth, and on the volume of emails.

If you are experiencing some delays when receiving emails, and you would like to reduce the time spent waiting, you can select the option to 'Download Messages on Demand' which should improve performance. Simply click here to find out more about this setting, and how to activate it.

Hopefully you have found this article useful, but if you still require assistance, please do not hesitate to contact our Customer Happiness Team by clicking here.

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