For those of you who have thousands of emails or many different email accounts, the first time you launch Mailbird may require a day or two to fully sync with all your emails. Or perhaps, you are experiencing some delays when receiving emails and would like try something in order to improve performance.

If you would like to reduce the time spent waiting, you can select the option to Download Messages on Demand - this generally improves the performance of Mailbird so that it only downloads the content of a message when you click on it. Here's how to change this setting:

• Open the Mailbird menu in the top lefthand corner (i.e. the three horizontal lines).
• Click on Settings.
• Navigate to the Advance tab.
• Here, you can apply or remove a checkmark to the box next to Download messages on demand.

Please note that by enabling this feature, you might encounter a small delay (a few seconds) when you want to open a new email, since Mailbird will need to download the email first.

Hopefully you have found this article useful, but if you still require assistance, please do not hesitate to contact our Customer Happiness Team by clicking here.