🖼️ What Are Remote Images?

Remote images are images in an email that are downloaded from the internet when you open the message, instead of being included directly inside the email itself.

Many newsletters, promotions, and automated emails use remote images so that the message displays correctly. However, remote images can also sometimes be used by senders to track whether an email has been opened.

For this reason, Mailbird lets you choose whether remote images should always be displayed automatically, or whether you prefer to decide on a case-by-case basis.

⚙️ How to Always Show Remote Images

If you would like Mailbird to automatically display remote images in your emails, follow the steps below:

1. Click the Mailbird menu in the top-left corner of Mailbird (the three horizontal lines).
2. Click Settings.
3. Select the Appearance tab.
4. Under the Messages section, check the Always show remote images box.

🔒 What Happens If This Setting Is Turned Off?

If you leave Always show remote images unchecked, Mailbird will not automatically download remote images for every email.

Instead, when an email contains remote images, you can choose one of the available options directly from the message:

• Display once - shows remote images for that email only.
• Always display from [sender] - automatically shows remote images from that sender in the future.

This gives you more control over which senders are allowed to display remote images automatically.

💬 Need More Help?

We hope this article answered your questions! If you need more information or personalized support, don't hesitate to contact our Customer Happiness Team by clicking here. We're always happy to help.