In this article, we will examine Mailbird's Send + Archive feature. Occasionally, you might be confused with why your emails seem to disappear after you have read and replied to them: the most likely reason for this is that you have Send + Archive enabled.
You can tell if this feature is enabled by looking at your Send button when composing an email - if it appears as it does in the image below, then you have this feature enabled.
In order to enable or disable this feature, you can follow the steps outlined below:
- Click on the Mailbird Menu in the top lefthand corner of Mailbird (i.e. the three horizontal lines).
- Click on Settings.
- Click on the Composing tab.
- Check or un-check Send & Archive: Show send & archive button.
Hopefully you have found this article useful, but if you require any additional information or guidance on this feature, click here to contact our Customer Happiness Team who will be delighted to help with anything.