Introduction

IMAP is an Internet standard protocol used by email clients to retrieve email messages from a mail server. There are two important points to remember when connecting an IMAP email to Mailbird:

• Mailbird will automatically try to detect the server settings for your email address (Mailbird supports all email providers which make use of IMAP).
• If Mailbird is unable to detect these settings automatically, you will be required to input the server settings manually.

Most email providers will list their IMAP settings (incoming emails) and SMTP settings (outgoing email) on their website for anyone who would like to connect their email account to an email client such as Mailbird. Alternatively, you can run a quick Google search in order to find the necessary information.

For example:

1. You have an Outlook.com account
2. You require Outlook's IMAP settings to connect your account to Mailbird
3. You would go onto Google to search for these
4. Type in 'Outlook.com IMAP settings'
5. Input the details into the relevant field in Mailbird

Please note the following:

• The process is identical for retrieving SMTP settings (i.e. search Google in order to find these).
• The "Connections" slider (highlighted in the image below) tells Mailbird the maximum number of IMAP connections to use simultaneously. Unless you're experiencing connection issues or delays in receiving emails (see this article for additional information), we recommend not changing this.

It is also important to highlight that you may experience some speed issues the first time you run Mailbird, since it will still be downloading all of your emails. But once the process of downloading your emails is complete, Mailbird should be blazing fast!

Should you have any questions or issues, don't hesitate to contact us directly via our Contact Form.