Mailbird is pleased to announce that its customers can use our email client on a proxy server.

A proxy server is typically set up in offices or schools as an intermediary between a user's computer and the internet. It allows client computers to make indirect network connections to other network services or to regulate access to different websites, as well as to restrict downloading options on public computers.

Mailbird will automatically use your computer’s proxy settings to connect to the network, but if you need to change these settings at any point, simply follow the steps outlined below:

• Open the Mailbird menu in the top lefthand corner (i.e. the three horizontal lines).
• Click on Settings.
• Navigate to the Network tab.
• Next, click on Change proxy settings in order to update your credentials.
  • If your proxy requires authentication via a username and password, make sure that you apply a check in the box adjacent to Proxy requires authentication. 

Hopefully you have found this article useful, but if you still require assistance, please do not hesitate to contact our Customer Happiness Team by clicking here.