If you'd like to receive emails individually in order to avoid having them grouped together in a single conversation, Mailbird is pleased to offer its customers this option. Below are the steps you'll need to take in order to configure this setting:
- Open the Mailbird menu in the top lefthand corner (i.e. the three horizontal lines).
- Click on Settings.
- Navigate to the Appearance tab.
- Here, you can apply or remove a checkmark to the box next to Group messages into conversations.
The changes will take effect immediately, and you won't even need to restart Mailbird!
Hopefully you have found this article useful, but if you still require assistance, please do not hesitate to contact our Customer Happiness Team by clicking here.