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Auto Tag Contact
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Oliver Jackson
  • September 19, 2023 08:40
  • Updated

Mailbird offers all of its customers the ability to easily tag one of their contacts when composing an email. Tagging is the process of automatically adding a contact to the list of recipients of an email by typing the '@' symbol followed by the name of one of your contacts inside the body of an email.

When you tag a contact in an email, it's important to note that the contact will be added in the To field of your email only if it does not already contain a recipient. If this field already contains a recipient, then after you have tagged a contact in your email their details will appear in the CC field instead.

Below is an example which shows a contact being added to the To field after they were tagged in an email.

Mention-Mailbird-composer2C.gif

In order to enable or disable tagging in Mailbird, simply follow the steps below:

  • Open the Mailbird menu in the top lefthand corner (i.e. the three horizontal lines).
  • Click on Settings.
  • Navigate to the Composing tab.
  • Here, you can apply or remove a checkmark to the box next to Auto-add recipients when @ tagging.

options_to_disable.png

Hopefully you have found this article useful, but if you still require assistance, please do not hesitate to contact our Customer Happiness Team by clicking here.

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