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Email Templates

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Oliver Jackson
  • June 06, 2025 10:19
  • Updated

✨ Introducing Email Templates in Mailbird

We're excited to now offer one of our most requested features: Email Templates.

This powerful tool allows you to quickly reuse common email formats and responses, saving time and boosting productivity.

⚠️ Note: Email Templates are only available for Premium license owners.

📝 Creating an Email Template

You can use Email Templates in both the Quick Reply and Compose windows. Look for the Email Templates icon in your Mailbird interface (see image below for reference).

Before You Start

Keep in mind:

  • Recipient details (To, CC, and BCC) are not saved as part of a template.

  • If your draft includes a signature, it will be saved with the template.

Steps to Save a Draft as a Template

  1. Create your email draft.

  2. Click the Email Templates icon.

  3. Select Save draft as template.

  4. Click Save as new template.

  5. Enter a name and email subject for your template.

Templates6.png

That’s it! Your new template will now appear in your list every time you open the Email Templates menu.

🛠️ Editing an Existing Template

Need to make a correction to a saved template? Here’s how:

  1. Click the Email Templates icon and select the template you want to edit.

  2. Make your changes in the subject line and/or body of the email.

  3. Click the Email Templates icon again.

  4. Hover over Save draft as template.

  5. Click on the existing template’s name under Overwrite Template.

  6. Confirm the template name and subject, then click OK to save your changes.

Your template has now been updated, but we recommend testing it to ensure everything looks right.

🗑️ Deleting an Email Template

If you no longer need a template, you can delete it in just a few clicks:

  1. Click the Email Templates icon.

  2. Hover over Delete template.

  3. Click on the name of the template you wish to delete.

  4. Confirm by clicking OK.

Your selected template will be permanently removed.

🙋 Need More Help?

We hope you found this guide to Mailbird's templates helpful! However, if you need further assistance with Email Templates or any other feature, please don't hesitate to reach out to our Customer Happiness Team here.

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