Messages deleted in a Zoho Mail account from another client are not deleted in Mailbird

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    zx4590

    This is related to all actions done in another email clients. Once I have marked email as read/unread/flagged on my mobile the same actions should be immediately done in Mailbird.

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    Michael Olsen

    Any actions done in other email clients will propagate to Mailbird as Mailbird updates the folders with those messages, provided the account is added to both clients as an IMAP account. If either account is POP3 instead, that account cannot send or receive changes made in it due to how that protocol works.

    Note though that not all changes result in a "push" notification to the other client, so that's why the changes aren't necessarily reflected in the other client immediately. That's an issue with the protocol and not particular to Mailbird.

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    zx4590

    Thanks for the comment Michael, I have just done a test and it seems Mailbird reflect changes and mail drops.

    I remember I had issues related to the topic but it seems they were something outstanding.

    So I recall my previous comment.

     

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    Michael Olsen

    No problem. I'm glad it's working :)

  • Avatar
    zx4590

    Let me back again to this.

    If mailbird was offline (laptop was suspended for example) and I made changes (marked email as read for example) in another mail client - mailbird does not reflect changes when up again.

     

  • Avatar
    Michael Olsen

    Is the account added in Mailbird as an IMAP or POP3 account?

    Also, if you hit F5 in a folder that has changes, does it then update? Or does the changes never ever get to Mailbird even if you restart Mailbird?

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    Damon Umscheid

    Not sure if this is related by I use Zoho as my email client.   I have my account set up as IMAP.   When I drag or save an email to one of my folders it will disappear from my inbox for about 5 seconds and then re-appear back in my inbox.   Is there a way to fix this so that if I save an email to a folder it actually stays in that folder?

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    Michael Olsen

    No but it could be another issue with Zoho. We see this happening mostly when something goes wrong when Mailbird tries to update the server.

    Let me create a ticket for you and have support get back to you on it.

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