Enabling IMAP for Gmail

NOTE: There's a recent bug in Gmail that causes IMAP label changes to take a while before they take effect, so if you change the visibility of a label, it might not take effect in Mailbird for a while. Please see this for a workaround:

https://groups.google.com/forum/#!topic/google-mail-xoauth-tools/-vYQRDapR7U

Background

If you're experiencing problems starting Mailbird, IMAP access is most likely not enabled in Gmail or not all system folders are marked as visible through IMAP.

Part 1: Activate IMAP in Gmail

  1. In Gmail, click on the gear icon top right of the screen to open the drop down list and then click 'Settings'.
  2. In the settings window, click on the 'Forwarding and POP/IMAP' tab at the top to go to that tab.
  3. In this tab, make sure that 'Enable IMAP' is selected.

 

 

Part 2: Make system labels visible through IMAP

Mailbird uses the Gmail system labels for various operations, to ensure a more seamless experience. Therefore it requires that all system labels except 'Chats' are shown in IMAP.

  1. Click on the 'Labels' tab at the top.
  2. In this tab, make sure that the far right checkbox 'Show in IMAP' is checked for all required system labels as shown in the screenshot below.

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3 Comments

  • 0
    Avatar
    Ajitgd

    My Google account Does not have a Trash Folder!

    It is now called the Bin

    I tried renaming  / creating a new folder called bin - not possible..

    So the Application shuts down each time.. Because mailbird cannot find the trash folder

  • 0
    Avatar
    Leonardo Santoso

    Hi, can you submit a ticket for it in here?

    https://mailbird.zendesk.com/anonymous_requests/new

    That way we can help you solved it.

  • 0
    Avatar
    Leonardo Santoso

    Hi Ajitgd, in case you are still having issue with the Bin folder, just tick your Bin folder to show in IMAP. Not your custom Bin folder, but the system Bin folder in Gmail. Bin is actually the same as trash, it's just a naming difference, Mailbird can handle the naming difference.

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