In this brief article, we will explain how you can disable the settings which groups together emails from a single conversation. We understand that not all people enjoy this option, but disabling it is incredibly simple to do. Below are the steps to follow:

• Open the Mailbird menu in the top lefthand corner (i.e. the three horizontal lines).
• Click on Settings.
• Navigate to the Appearance tab.
• Here, you can apply or remove a checkmark to the box next to Use Group messages into conversations.

Hopefully you have found this article useful, but if you still require assistance, please do not hesitate to contact our Customer Happiness Team by clicking here.